✅ TL;DR (60‑second fix)
- Click the lock icon to the left of the URL → set Microphone = Allow → Reload.
- In Scribeberry, open the device dropdown above the red record button and pick your actual mic (not a virtual device).
- If it still fails: Reset site permissions and ensure your OS privacy settings allow the browser to use the mic.
🧭 Quick decision tree
Symptom | Likely cause | Fastest next step |
Browser never asks for mic | Permission previously denied or blocked by policy | Click lock icon → Site permissions → Microphone = Allow, then reload |
Works in Scribeberry but not for Zoom/Teams/Meet (virtual) | Sound not enabled for virtual sharing OR you’re not using web version of Zoom/Teams/Meet | When sharing tab/window, ensure Share Sound is enabled. Ensure you use web version. |
Mic listed but no waveform / no transcript | Wrong input (e.g., ZoomAudioDevice, Teams virtual device, or iPhone mic) | Choose Built‑in or your USB/Headset mic in Scribeberry |
Mic very quiet / cuts out | Input level low, physical mute, noise‑suppression app | Unmute hardware, raise input level, temporarily quit audio utilities |
Works on phone but not computer | Desktop browser permissions | Reset permissions on desktop, allow mic for the site |
Suddenly stopped mid‑visit | Browser lost permission / app slept | Reload the tab and restart recording |
Edge/Safari users unsure where to set mic | Didn’t find the URL lock menu | Click the 🔒 lock left of the address, set Microphone = Allow, then reload |
🛠️ Other possible issues by browser
After each change, reload the page
Google Chrome & Microsoft Edge
- Go to the Scribeberry tab → click the 🔒 lock left of the URL.
- Set Microphone → Allow (or Ask, then allow when prompted).
- Click Site settings → Reset permissions (if things look messy).
- Open chrome://settings/content/microphone (or edge://settings/content/microphone) and:
- Pick the Default input you actually use.
- Remove Scribeberry from the Blocked list if present.
- Reload the Scribeberry tab and pick the correct input from the in‑app dropdown.
Safari (macOS)
- With Scribeberry open, go to Safari ▸ Settings for This Website…
- Set Microphone = Allow.
- Open System Settings ▸ Privacy & Security ▸ Microphone and make sure Safari is enabled.
- Reload the tab and choose the correct mic in Scribeberry.
Firefox
- Click the permission icon in the URL bar → Allow Microphone for the site.
- Open Settings ▸ Privacy & Security ▸ Permissions ▸ Microphone ▸ Settings… and remove any Blocked entry for Scribeberry.
- Reload and re‑select the mic.
✅ Summary
- 90%+ of “mic not working” issues are browser permission or wrong input.
- Allow the mic in the URL lock menu, reset permissions if needed, reload, then pick the correct device in Scribeberry.